Entries by Paralegals

Five Tips on How to Manage Difficult Clients

By Melissa Burhenne One of the main duties of being a paralegal is meeting and communicating with clients. In some cases, the paralegal may be the point of contact and the person most familiar with the client. In my experience, I have found that people who decide to hire a lawyer do so because they […]

NC Paralegal Pro Bono Reporting Is Open Until June 30!

By Rachel L. Royal Paralegal Pro Bono Reporting is open in NC! Four years ago, the NC Pro Bono Resource Center began recognizing paralegals for their valuable pro bono contributions through voluntary reporting with the Paralegal Pro Bono Honor Society. This year, for the first time, NC Certified Paralegals can submit their pro bono hours […]

The Phones Visiting Your Office May Not be as Harmless as They Seem

By Martin A. Ginsburg and H. David Ginsburg Introduction: The Prevalence of Wi-Fi and Data Vulnerability in Law Firms In the legal profession, the protection of sensitive client information is not just a matter of best practices but a legal and ethical obligation. Law firms often handle highly confidential data ranging from intellectual property, trade secrets, […]

Paralegal Spotlight: Savannah Croxton-Zweigart

By Lakisha Chichester Forging an Unconventional Path Savannah Croxton-Zweigart didn’t set out to work in the legal field. With a Bachelor of Arts in Music from the University of North Carolina Wilmington (“UNCW”), she envisioned a future in music therapy. But life had other plans. A severe case of temporomandibular joint (“TMJ”) disorder forced her […]

Can a Paralegal Answer a Calendar Call?

By Johana Sanchez  Clearing Up the Confusion Understanding the role of a paralegal within the legal system has been essential for me since I started as one. There are times when we, as paralegals, need to know how to handle certain situations for clients and attorneys. I recently handled a situation in which knowing the […]

The Role of Paralegals in the Community Justice Movement

By Alicia Mitchell-Mercer The New Frontline of Legal Helpers As you sit in your car outside the courthouse, your hands tighten around the steering wheel. You know you need to file for temporary guardianship of your aging father — his memory is slipping, and he’s no longer able to manage his medical appointments or pay […]

Navigating Issues With North Carolina File & Serve Platform: A Paralegal’s Guide (Part 2)

By Sarah L. White In North Carolina, while the File & Serve (eFiling) system is widely implemented to streamline the filing process, there are still significant inconsistencies across different counties and courts. These inconsistencies can create challenges for legal professionals, including paralegals, who need to navigate the system for filing documents. Below are some of […]

Paralegal Spotlight: Debra Hall

By Lakisha Chichester From Tech to Law: A Career Evolution Debra Hall, known as Debbie to her colleagues and friends, did not set out to become a paralegal, but the field found her. She began her career as a computer programmer, a role that sharpened her analytical skills, which she now applies daily in contract […]

Social Media and Legal Ethics: Navigating the Digital Landscape

By Bonnie Keen Social media platforms have transformed the way individuals and professionals communicate, share information, and connect with others. For legal practitioners, these platforms offer powerful tools to engage with clients, promote services, and participate in public discourse. However, the use of social media also raises significant ethical considerations. Navigating these challenges requires an […]