Alicia Mitchell-Mercer
Tech Tip: Text Status Updates to Clients Using Your Email
Lack of communication is one of the most common complaints from clients. It is frequently the paralegal’s job to make sure clients are kept abreast of the…
Tech-Tip: Co-Parenting Apps For the Estranged Family Law Client
Navigating a family law matter can be one of the most emotionally painful circumstances someone will ever encounter. By the time a client calls a family law…
January Tech Tip: iLovePDF Has Every Tool You Need to Work with PDFs
As the Division’s Technology Chair, in addition to helping maintain the Paralegal Division webpage, I try to share technology tips and applications (usually…
Post-Project Review: How Lawyers Can Leverage Mistakes
Mistakes happen. They happen to brand new attorneys. They happen to attorneys who have been practicing for 30 years. Fear of reprisal can cause competent…
Compassion in the Legal Profession: A Tale of Hope at Christmas
Few of us work in an area of law where calls to our offices are initiated by clients because something wonderful happened. For most legal professionals, that…
Trauma-Informed Care and the Legal Professional
On Friday, November 16, 2018, I attended the Mecklenburg Resilience Symposium: Building Hope for Tomorrow Through Action Today with a number of judges,…
Pause Before Adding Clients On Social Media
Increasingly, we’re seeing attorneys and paralegals connecting with clients on social media including LinkedIn and Facebook. When I ask why, I’m hearing…
October Tech Tip: Maximize Productivity With Google Docs Voice-Typing Feature
Looking for a way to increase productivity in the creation of correspondence and legal documents? There is now a way to dictate correspondence, pleadings,…
New Blog Series: Paralegal Spotlight and Paralegal Perspectives
Greetings from your Communications Committee Co-Chairs, Mollie Schwam and Alicia Mitchell-Mercer. We want to introduce ourselves and provide an update…
Technology Tips To Help You Organize Discovery and Exhibits Efficiently
It came to my attention recently that some of my fellow paralegals are still using the original Bates stamper. I was told that some firms do not want to…