Building a Practice With Intention

By Douglas J. Wood

Editor’s note: This is the first blog post in a two-part series written by Douglas Wood. The series focuses on key approaches for two stages in an attorney’s career: developing a law practice and transitioning from an attorney career to retirement. The second post in the series will be published in early June.

Law school teaches attorneys how to analyze problems, interpret precedent and advocate effectively. What it often does not teach is how to build a sustainable practice.

Many lawyers begin their careers believing strong legal work alone will naturally lead to opportunity. Skill certainly matters. But over time, most attorneys discover that professional growth also depends on visibility, relationships, consistency and planning.

Early in my own career, I realized that simply working hard was not enough. I was advancing professionally, but I was not strategically building a practice that aligned with my goals and direction. No roadmap existed. If I wanted to create something meaningful and sustainable, I needed to approach my career with greater purpose.

One of the most effective tools I developed was surprisingly simple: an annual written business plan.

Not a vague list of aspirations, but a structured assessment of where I stood professionally and where I wanted to go. Each year, I evaluate my strengths, weaknesses, opportunities and potential obstacles. That process created clarity and accountability.

Many lawyers are comfortable identifying strengths. It is far more difficult to honestly assess weaknesses or recognize the habits that may be limiting growth. Yet without that honesty, meaningful progress becomes difficult.

From there, goals become important — not simply hours billed or tasks completed, but broader professional objectives: deepening client relationships, increasing visibility, expanding knowledge, strengthening networks or developing a niche practice area.

The next step is what separates intention from action: specific tactics.

“Improve client relationships” is not a tactic in and of itself. Scheduling regular outreach, following up after meetings, writing articles, attending industry events and creating opportunities for meaningful conversations are concrete actions that produce results over time. Tactics are the who, what, when, where and how of business planning. The greater the specificity, the higher the odds of success.

Consistency matters. A plan reviewed regularly becomes a roadmap. An ignored plan becomes an abandoned exercise.

Over time, patterns emerge. Relationships deepen. Opportunities become easier to recognize. Professional development becomes less reactive and more deliberate.

Another important realization for many attorneys is that business development is not primarily about selling. It is about understanding people.

The lawyers who build the strongest practices are often the best listeners. They ask thoughtful questions, learn about clients’ businesses and challenges and focus on building trust before discussing themselves or their services.

The same principle applies to networking, which many lawyers understandably find uncomfortable. Rather than viewing networking as self-promotion, it can be approached as relationship-building. Small, achievable goals  work best: meeting a few new people, following up thoughtfully, and staying engaged consistently over time.

As careers progress, another shift begins to occur. Early success is frequently tied to technical ability and responsiveness. But eventually, many attorneys realize that long-term professional growth also involves creating opportunities for others, delegating responsibility, and building collaborative relationships within their organizations.

That transition can feel uncomfortable. Lawyers are trained to maintain control and minimize risk. Delegation requires trust. But practices that depend entirely on a single individual can be difficult to sustain.

The attorneys who create the most durable practices are those who invest in teams, mentor younger lawyers and build institutional relationships that extend beyond themselves.

Reputation also matters. In a competitive profession, visibility and differentiation can be achieved through writing, speaking, mentoring, community involvement or by cultivating a recognized area of expertise. These efforts help create familiarity and trust over time.

Building a practice rarely happens overnight. Careers develop gradually through disciplined effort, meaningful relationships and consistent follow-through.

There is no single formula that works for every lawyer. But approaching a legal career with intention, structure and long-term perspective can make a significant difference in how that career evolves.

The Middle Third

By Marc E. Gustafson

While out running with my pastor one morning, he asked me how I would best describe my law practice. The easy and most relatable way to explain at least one part of my practice was to walk him through my consultations.

In addition to representing employers, a significant part of my practice has become roughly one-hour consultations, where I meet with an executive to discuss a new employment agreement, a noncompete agreement or a severance agreement. This starts with me reviewing the relevant agreement, meeting with the client and then following up.

As I explained it to my pastor, my hour conversation with the person seeking my help is usually broken into three generally equal parts: listening to the client tell be about the background and how he or she thinks we should approach the matter; me kindly and gently explaining why I think that might not be the most appropriate approach; and providing what I think is the best path forward.

Read more

Becoming an Associate in the Age of AI

KimberMarie, a white woman with brown hair, wears a white shirt and green jacket and is smiling.By KimberMarie Faircloth

A fellow attorney friend told me about the moment when one of her clients paused in a meeting to consult ChatGPT regarding their legal approach. She described hearing the client’s nails clacking on a keyboard. Her supervising partner started to say something, stopped and then asked:

“Are you using ChatGPT by any chance?”

The client said, “Yes, and it says right here that your strategy to . . .

I don’t really need to finish that story, do I? Because in 2026, I would put money down that many attorneys have had a similar — if not identical — interaction.

Since that watershed moment in November of 2022 when OpenAI released ChatGPT for public consumption, generative AI has become an all-in-one pocket doctor, therapist, lawyer and priest for many consumers. So, what are we to do, especially if we are new attorneys, in this age of AI?

Read more

Retirement

By Marc E. Gustafson

I recently had lunch with a good friend where I, for the first time, spoke seriously about my retirement. By way of background, I am fifty-one years old and have been practicing law since 2001. My wife works for a large financial institution, and we have two sons, ages ten and twelve. But why would you care about my retirement? Well, because of the nature of our legal practices, I think it’s something that some lawyers struggle with, and I’m hoping to avoid that.

For the last ten years or so, I have casually mentioned retiring at age fifty-five. (If my own math works out, I will retire around fifty-seven.) Reactions to my talk of retirement have ranged from eyes nearly popping out of heads to subtle laughs to talk of wishful thinking. I like to think these reactions stem from the fact that many of us have not truly contemplated the end of our careers, in part, because like so many other professionals and maybe to an even greater degree, we feel defined by our professions.

Read more

Before You Hit “Record,” Transparency Comes First

Stephen, a white man with light brown hair and black glasses, wears a pale blue shirt, blue tie, and black suit.By Stephen Domer

In recent months, several SaaS salespeople began our Zoom and Teams meetings online with what appeared to be additional invitees on the call. The additional invitees turned out to be recording features, but none of these salespeople provided advance warning nor did they request consent to record our calls. When I requested removal of any recording and transcription feature, at least one salesperson initially responded that their organization adds it to all calls by default and he did not know how to remove it. This experience raises important legal considerations, especially when none of the parties to the call or meeting adds the recording device.

Read more

The Myth of No Bad Days

Nicole, a white women with brown hair, wears a black blouse and black blazer.By Nicole Ligon

By all outward measures, things have gone “right” in my life. I’m happily married to my best friend, and we share two wonderful children. I hold a tenure-track law professor position at Campbell Law School — it’s my dream job, and the community here has warmly supported my growth as both a scholar and a teacher. Before that, I earned my J.D. from Duke Law School, served as an editor of the law review, practiced at a big law firm, and now count some of the world’s most generous, brilliant mentors among my greatest blessings. My CV reflects awards, publications, and invited talks. And yet, despite all of this, I often feel like I fooled everyone to get here.

There’s a persistent tension between how I appear to the world and how I feel inside. I spend so much time wondering how I came to be where I am that when something doesn’t go my way, I cling to it as confirmation of my self-doubt. Strangely, I never do the opposite. I don’t cling to accomplishments. I don’t let success reassure me. If anything, I explain it away: a fluke, luck, a clerical error, someone being kind.

Read more

Real Property, Real People, Real Loss: Restoring The Communities We Call Home

Malia a white woman with blond hair, wears a white blouse and grey jacket.By Malia Williams 

Home is a simple yet altogether complicated topic for many.

Home may be where we were born and raised. It also may be discovered, unexpectedly, in a place we visited – one that, while we may have left it, never truly left us. Sometimes, it may even be found in the eyes of another person. If we are lucky, we may be able to call multiple places and people home. While the term carries with it varied meanings, the pursuit and care for it is ultimately a shared experience for us all.

Read more

Fifty

By Marc E. Gustafson

Around the time of my recent fiftieth birthday, I was frequently asked about any profound or revelatory thoughts I had experienced. I always felt that my responses were a little underwhelming. After some reflection, however, I realized it might not have been my responses that were the issue, but the framing of the question.

I came to this realization, in part, during rides home from school with our two boys.  If I asked our fourth and sixth graders what they learned at school that day, I frequently got responses like, “not much” or “nothing interesting” or “the same old stuff.”  But if I asked what they had done at school, or their favorite activity, the responses were far more animated and more complete.

Read more

Thriving, Not Just Surviving: Tips for a Positive Law Practice

Adam a white man with light brown hair, wears a white shirt, red tie with light polka dots, and a white shirt. He is smiling. By Adam G. Linett

“Don’t worry, be happy.” Perhaps you remember the popular 1988 song that encapsulated a worldview. If it were only that easy, though, especially with the practice of law. It’s true that a person with a positive outlook tends to be happier and have more friends. We all want to be that person who is the life of the party, or at least be friends with them. But how can we, with the daily stresses faced with our law practices and client expectations, build or maintain a positive viewpoint on our law practice? Here are a few thoughts.

It’s important to keep your faults in perspective, recognizing them not as insurmountable flaws but as opportunities for growth. Everyone has imperfections, and acknowledging them with humility can pave the way for self-improvement. Similarly, we will make mistakes when practicing law. The good news is that there is often more than one way to accomplish a legal objective, and that mistakes are not always fatal to a case.

Read more

Ethical and Practical Uses of AI for Paralegals: Part 2

Rachel, a white woman with light brown hair, wears a bright purple blouse.By Rachel L. Royal

My last post on AI focused on simple and practical ways that artificial intelligence can make everyday tasks in the legal field more efficient. In this post, I will give more examples and introduce specific AI tools other than large-language models (LLMs) to utilize in legal practice. While I no longer work in a traditional paralegal role, I am still working in the legal field in a nonprofit with a focus on operations and program management. I look back on the years when I did work as a paralegal and can identify ways that AI could have enhanced my work.

Read more