#NCBA In Japan: Attorneys Exchange Ideas, Soak In Culture

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As the NCBA’s Attorney Exchange Program delegation wraps up its trip to Japan this week, we’re sharing the group’s impressions of the Land of the Rising Sun. Throughout the trip, members of the delegation have been offering their favorite moments via our social media channels. To see photos, go to the NCBA Facebook page  or follow the group on Twitter at #NCBAinJapan.

Also, we talked via Skype with David Robinson, International Law & Practice Section member and Honorary Consul of Japan in North Carolina. Well-versed in Japanese culture, Robinson helped organize the trip and the group’s meetings with law firms, government officials, businesses and bar organizations. Here’s a 90-second video with photos and excerpts of the interview.

Ctrl Alt Career: Reset Goals to Find Personal Success

By Joyce Brafford

The thought of chasing your dream can feel like an impossibility. With financial, professional and personal goals so closely tied to success as an attorney, there seems to be little opportunity to leave a traditional job in favor of something more fulfilling. But it can be done. In this article, three lawyers will reflect on how choosing a non-traditional path impacted their relationship to the profession, and their feelings about that decision.

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One Lawyer’s Clio Cloud Takeaway: For Potential Clients, Waiting Is the Hardest Part

By Brandon Huffman

I recently attended the Clio Cloud Conference in New Orleans – thanks to an NCBA social media contest (#myNCBA)!

The conference was a tremendous chance to surround myself with other lawyers and professionals who view changes to legal technology as opportunity.

I was able to see the reveal of a new Clio UX/UI and now have insider access to it for my firm. I was able to connect with vendors and get up close and personal with the developers behind the software that is the backbone of my organization.

The biggest single takeaway for me, though, was about a larger trend in the legal industry. Last year’s Clio trends report showed the dismal efficiency in most small law firms (three quarters of work hours are not realized as collections). This year, there was a bit more nuance in the report, and the most interesting nugget, to me, was the survey of legal consumers.

In that survey, they discovered that the single most important factor to consumers considering legal services is the speed with which the lawyer contacts them. This means your “I try to get back to inquiries within 24 hours” policy is a dinosaur. If attorneys are waiting a full day to reply, especially to a potential new client, they should count on that client moving on.

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