Lack of communication is one of the most common complaints from clients. It is frequently the paralegal’s job to make sure clients are kept abreast of the latest developments in their cases. As the business world embraces various methods of communication, so must the legal field.
This idea was especially highlighted when I read a post on a legal forum about a paralegal who had mailed a notice of hearing to a client, but the client did not show up for the hearing. The paralegal was concerned that her supervising attorney was holding her responsible for the client’s no-show. She wanted opinions on whether it was really her responsibility or the client’s responsibility since she had sent the notice. She was also looking for ways to prevent this from happening again.
https://ncbarblogprod.wpengine.com/wp-content/uploads/2018/06/Blog-Header-1-1030x530.png00Paralegalshttps://ncbarblogprod.wpengine.com/wp-content/uploads/2018/06/Blog-Header-1-1030x530.pngParalegals2019-04-30 10:50:162019-04-30 14:11:39Tech Tip: Text Status Updates to Clients Using Your Email
Big things are happening at the NCBA in May. As a member, there’s a good chance you’re attending a CLE, heading out of town for a section or division annual meeting or socializing at a networking event, but there’s one new tradition that occurs over the next five weeks that brings innovative benefits to you: Member Appreciation Month.
Following the popularity of the event last year, the NCBA is again coordinating complimentary services in locations across the state and online just to thank you for being part of the club. This year we are offering classes on creating a website and individual social media profile reviews, along with the usual fun giveaways. Space is limited in some categories, so be sure to register with the information below:
I was in a meeting with my boss and I passed him a spreadsheet I had been working on. He has an MBA and has, shall we say, well-developed thoughts and feelings about spreadsheets. I majored in English and have well-developed thoughts and feelings on who is the vilest character in “Game of Thrones.” (Ramsay Bolton over Joffrey by a nose.)
After reviewing the spreadsheet for a couple of minutes, Jason looked up and said, “Hey … I have an idea. Why don’t you attend the Mini-MBA program in December?” His reaction wasn’t a total surprise. My spreadsheet skills could best be described as “Needs Improvement.” Microsoft Excel isn’t my love language.
NCBA Spring Executive Education Courses
Elements of Business Management, May 30-31
Elements of Construction Management, June 4-5
Find details and register here.
The Mini-MBA held in December 2018 was the NCBA’s first executive education program. I was excited about this foray. My time as the director of the Center for Practice Management convinced me that there are lots of things that lawyers want and need to learn that do not qualify for CLE credit. Executive education courses — intensive, short-format courses taught by professional faculty and not offered for CLE credit — seemed an ideal way to fill that need.
https://ncbarblogprod.wpengine.com/wp-content/uploads/2018/06/Blog-Header-1-1030x530.png00NCBA Bloggerhttps://ncbarblogprod.wpengine.com/wp-content/uploads/2018/06/Blog-Header-1-1030x530.pngNCBA Blogger2019-04-24 00:00:002019-04-25 16:47:56Me and My Mini-MBA
Tech Tip: Text Status Updates to Clients Using Your Email
Featured Posts, Paralegal DivisionLack of communication is one of the most common complaints from clients. It is frequently the paralegal’s job to make sure clients are kept abreast of the latest developments in their cases. As the business world embraces various methods of communication, so must the legal field.
This idea was especially highlighted when I read a post on a legal forum about a paralegal who had mailed a notice of hearing to a client, but the client did not show up for the hearing. The paralegal was concerned that her supervising attorney was holding her responsible for the client’s no-show. She wanted opinions on whether it was really her responsibility or the client’s responsibility since she had sent the notice. She was also looking for ways to prevent this from happening again.
Read more
May Is Member Appreciation Month … Again!
Featured PostsBig things are happening at the NCBA in May. As a member, there’s a good chance you’re attending a CLE, heading out of town for a section or division annual meeting or socializing at a networking event, but there’s one new tradition that occurs over the next five weeks that brings innovative benefits to you: Member Appreciation Month.
Following the popularity of the event last year, the NCBA is again coordinating complimentary services in locations across the state and online just to thank you for being part of the club. This year we are offering classes on creating a website and individual social media profile reviews, along with the usual fun giveaways. Space is limited in some categories, so be sure to register with the information below:
Read more
Me and My Mini-MBA
Featured PostsThe day started off innocuously enough.
I was in a meeting with my boss and I passed him a spreadsheet I had been working on. He has an MBA and has, shall we say, well-developed thoughts and feelings about spreadsheets. I majored in English and have well-developed thoughts and feelings on who is the vilest character in “Game of Thrones.” (Ramsay Bolton over Joffrey by a nose.)
After reviewing the spreadsheet for a couple of minutes, Jason looked up and said, “Hey … I have an idea. Why don’t you attend the Mini-MBA program in December?” His reaction wasn’t a total surprise. My spreadsheet skills could best be described as “Needs Improvement.” Microsoft Excel isn’t my love language.
The Mini-MBA held in December 2018 was the NCBA’s first executive education program. I was excited about this foray. My time as the director of the Center for Practice Management convinced me that there are lots of things that lawyers want and need to learn that do not qualify for CLE credit. Executive education courses — intensive, short-format courses taught by professional faculty and not offered for CLE credit — seemed an ideal way to fill that need.
Read more